17 weeks, part-time
100% online learning
Career & employability module
Netcom Certificate of Completion | CompTIA A+ exam voucher
In today’s tech-driven world, the demand for skilled IT Support professionals is skyrocketing. Our IT Support Essentials digital training course, delivered online across 17 weeks, is tailored to equip you with the high-demand skills sought by employers in today’s market. Learn to install hardware, networks, and software accurately, diagnose technical issues, and resolve them effectively. At Netcom Training, we prioritise hands-on learning, ensuring you gain practical experience in IT infrastructure management. From IT fundamentals to cloud computing, our course covers a wide spectrum of specialist skills essential for success in the IT Support field. Join us and become proficient in IT Support, empowering you to excel in a variety of roles and industries. Unlock your potential with Netcom Training’s IT Support Essentials course.
The IT Support digital training course is here to make you the ideal candidate for various sought-after roles within the IT industry, such as:
To start with, you’ll learn basic computer hardware and software architecture, network addressing (including relevant numerical skills with binary numbers), network media (cabled and wireless), and the hardware required for connections, security, and the maintenance procedures used to keep the network running.
Your top learning outcomes:
Next up, you’ll explore the fundamentals of cloud services and the delivery models deployed within them, alongside the practical element of setting up cloud services. You will learn about the features of effective cloud security and apply accepted security protocols to real-life scenarios. You’ll also gain an understanding of how to formulate and maintain a disaster recovery plan – a vital piece of knowledge for organisations who must have plans in place to ensure their data can be recovered in an emergency. This part of the course will ensure that, as an IT professional, you have a good understanding of cloud services and how to enforce cloud security methods to defend systems against sophisticated attacks.
Your top learning outcomes:
Your course will then cover how operating systems work for desktop and mobile devices, as well as how an infrastructure technician can use them effectively when supporting users and optimising systems.
Your top learning outcomes:
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"The resource materials are great and the trainers have what it takes to impact knowledge. I'm grateful to everyone at Netcom. "
Bukola A
13 September 2024
"Nathan was fantastic—highly knowledgeable, approachable, and always willing to provide support. His real-world expertise and clear teaching style made complex topics easy to grasp, and he consistently encouraged us to apply what we learned in practical ways. "
A to Z
12 September 2024
"I studied an evening social media and web design course with my tutor, Nathan Shields and it was great. The tutors are really good and Nathan made this course feel so easy and less stress as it should've been. A lot of things happened outside but I was ensured to have time to catch up and I did with time to spare! This wouldn't have been possible if it wasn't for the considerable staff, only wish this course was longer!"
Irfan Mo'
12 September 2024
"I recently completed the web design course at Net Com, and it was an incredible experience! The course was well-structured, covering everything. The instructors were knowledgeable and always ready to help, making even complex concepts easy to understand. By the end, I felt confident in building professional-looking websites. Whether you're a beginner or looking to enhance your skills, I highly recommend this course for anyone interested in web design!"
elenika pavle
12 September 2024
"Excellent Experience. Nathan Shields was very knowledgeable and very supportive."
Deena Lambert
12 September 2024
"A lot of useful resources were given that we can continue to use even after the end of the course. Our tutor (Nathan shields) was excellent in his deliverance of information and his clear explanations. He was also very helpful and welcoming."
Tianyéh Harvey
12 September 2024
"This cybersecurity course was the best training I have ever experienced. Harpreet is an exceptional tutor, combining extensive knowledge with an engaging teaching style. He made complex topics easy to understand, and his enthusiasm kept everyone motivated throughout the course. Additionally, the assignment assessors were incredibly helpful, providing valuable feedback and guidance that greatly enhanced the learning experience. I highly recommend this training to anyone looking to improve their skills."
Vikul
05 September 2024
"I had a great tutor, well versed in cyber security and taught all the topics really well. I learned a lot and now have learned a lot of the theory and ready to take my learning to a new level. Thank you so much Netcom. much appreciated. "
Manoj Chahal
05 September 2024
"I highly recommend this course to anyone looking to pursue a career in cybersecurity. The trainers possess exceptional knowledge and were incredibly supportive throughout the entire program."
Mr Mann
05 September 2024
"Top Teacher"
Athar Sordar
05 September 2024
"Lovely course at NetCom with a kind and knowledgeable teacher, Amir Din. Very helpful and informative!"
khaled
29 August 2024
"The materials and the trainer (Nathan) and of course the others: very easy going great trainer. all aspects are great. Just was extra intensive work."
Sam Badran
29 August 2024
"Nathan is a great teacher with vast knowledge and his systemic and practical approach to the entire course was amazing. "
Vinil Gupta
29 August 2024
"Great data analytics course! It was intensive with a lot of opportunity to practice. Patrick, our tutor was very helpful. It was impressive to see how the class gained knowledge during the course, from our initial questions at the beginning of the course to our final presentations at the end of the course. Many thanks for providing us with new skills."
Mihaela
28 August 2024
"This was the best training I’ve ever had. Amir is not only a fantastic tutor but also incredibly knowledgeable and engaging. His teaching style made complex topics easy to understand, and his enthusiasm kept everyone motivated throughout the course. I highly recommend this training to anyone looking to enhance their skills."
Abdulkabir Salahudeen
26 August 2024
"If you have Manal as your teacher, you won't regret it. She is full of knowledgeable, insightful and really encouraging in all the social media marketing aspects of stuff. "
Idris Salik
25 August 2024
"I had a very lovely experience with Netcom during my just concluded Cyber security practice. With the help of my Tutor Amir who made the course looks easy, Amir is always ready to answer questions which allows to me to ask questions when I need to without fear. I’m so glad I participated in the course, I learnt and gained a lot of knowledge, skills which will help me in my job search in the IT industry. Thanks to Netcom for the opportunity."
alade roqeeb
24 August 2024
"Honestly, I was not planning to continue the course after the first couple of weeks due to some time constraints, however, our tutor Amir convinced me to stay and I am glad I did, thank you, Amir. The course was full of valuable information, the delivery was spot on, and the atmosphere was always great. I wished the course was longer and had some integrated hands-on projects and labs to get a good taste of real work. Overall, I think it is a great course to start in the IT/Cyber security field. "
Mohcine Ait Ben Ali
23 August 2024
"I happen to have had not only the best tutor but also someone I am able to consider a brother in arms. Amir D. Was and is a great tutor, that understands the principals of teaching and supporting others as human beings. The best out of all is his understanding of others and their struggles from a foundational level to the more complex aspects of achieving your goals. Thanks to him, I was not only able to build new skills, but also enhance and refine them in such extent that I have gained confidence in myself and in the things that I have learned throughout the course. GUYS, THIS WAS A 3 MONTHS COURSE!!! Someone tell me how I grew a new pair of b*lls in such little amount of time? Says a lot about how far I have come considering how much of my effort was well utilised and mouldered by someone I trusted with my growth as an individual. Much love and appreciation to Amir D as a tutor and Netcom for allowing such a great service to be provided with their resources."
Sylvester Wilberforce
22 August 2024
"My Tutor is so brilliant. He made the learning so easy. And he gave us extra resources that was not from netcom . Just brilliant "
Marian
22 August 2024
