12 weeks, part-time
100% online learning
Career development
Netcom Certificate of Completion | CompTIA A+, Network+ and Security+ exam vouchers
In today’s tech-driven world, the demand for skilled IT Support professionals is skyrocketing. Our IT Support digital training course, available online for 12 weeks, is tailored to equip you with the in-demand skills sought by employers in today’s market. Learn to install hardware, networks, and software accurately, diagnose technical issues, and resolve them effectively. At Netcom Training, we prioritize hands-on learning, ensuring you gain practical experience in IT infrastructure management. From IT fundamentals to cloud computing, our course covers a wide spectrum of specialist skills essential for success in the IT Support field. Join us and become proficient in IT Support, empowering you to excel in a variety of roles and industries. Unlock your potential with Netcom Training’s IT Support course.
The IT Support digital training course is here to make you the ideal candidate for various sought-after roles within the IT industry, such as:
To start with, you’ll learn basic computer hardware and software architecture, network addressing (including relevant numerical skills with binary numbers), network media (cabled and wireless), and the hardware required for connections, security, and the maintenance procedures used to keep the network running.
Your top learning outcomes:
Next up, you’ll explore the fundamentals of cloud services and the delivery models deployed within them, alongside the practical element of setting up cloud services. You will learn about the features of effective cloud security and apply accepted security protocols to real-life scenarios. You’ll also gain an understanding of how to formulate and maintain a disaster recovery plan – a vital piece of knowledge for organisations who must have plans in place to ensure their data can be recovered in an emergency. This part of the course will ensure that, as an IT professional, you have a good understanding of cloud services and how to enforce cloud security methods to defend systems against sophisticated attacks.
Your top learning outcomes:
Your course will then cover how operating systems work for desktop and mobile devices, as well as how an infrastructure technician can use them effectively when supporting users and optimising systems.
Your top learning outcomes:
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"The syllabus was made easy to understand. Our tutor Antwan Atkins broke the lessons down so that they were very easy to comprehend. Netcom is an Excellent online service for training to get into the IT Industry. I give them a high recommendation. "
Clive Woodstock
10 December 2024
"I am new to this Technology asI am old school. well the future is technology. I need to learn and understand technogy. the course is a very good asset, I am learnig alot although there is alot to learn. Iam really greateful for my Tutor Antwan Aktins. He is brilliant in the way he teaches, he is really concern and lays the training out well. you can tell he wants you to gain all the skills and knownledge to be the best at what you need in the IT world. I am happy with the support you have to off as support to your trainers. I will continue my best to gain my goal. thanks to everyone involed well appriceated. thanks to my tutor Antwan Akins."
Ecton Bennett
10 December 2024
"I Recommend 👍 Great course, Great teacher Antwan Atkins 👌"
Adrian Oprea
10 December 2024
"The course itself is hard but Antwan has really help us through it, helping me with some setups after the class and especially with Kahoot's to prepare us for the assessments. I'm enjoying the course, I have learned a lot about IT. overall, happy."
Mr j z
10 December 2024
"I had amazing journey with netcom. They provide all the help you need to pass core 1 and core 2. Different people coming to class providing different support and helping with your cv and job interview.Teacher Antwan Atkins he is amazing teacher his teaching methods helped me understand IT. Networking was really hard for me but Antwan Atkins helped me understand perfectly. "
raja umair
10 December 2024
"Antwan Atkin is the best trainer and this training is worth attending. "
Wahidullah zarif
10 December 2024
"I recently completed a web design and social media course with Netcom, The course was taught by Lina. Lina is an excellent tutor who provided invaluable support throughout the course. Her inclusive teaching approach and the resources she shared made it easier to grasp the various modules. Although I am new to this field, I gained a significant amount of knowledge and confidence thanks to her guidance."
Furaheen Azez
10 December 2024
"A welcoming, modern and exciting place to further your IT skills, take on long or short courses, courses are available in advanced level or introductory level, study by attending classes or study online, also on offer are boot camps for a day, Teams of staff at Netcom & SCC Academy are reachable, for your guidance into IT courses, highly experienced in delivering high quality course materials and Lectures/Lecturers, you will be pleasantly surprised how your personal development can increase your confidence and bring a rewarding future for you and many others."
MM
07 December 2024
"Just finished an amazing 12-week course with Lina Poka! Her teaching was clear, engaging, and packed with hands-on projects. I’ve gained real-world skills and confidence that I’m already applying. Highly recommend!"
Declan.N
04 December 2024
"I was on Lina poka’s web design and social media course and it was a wonderful experience. I learnt so much throughout the 12 weeks and also improved on myself mentally too. Being able to work and talk with everyone felt so natural."
Korey Garland
03 December 2024
"I have learn more in this course, and knowledge of IT. This has been experienced and lots of knowledge in the course."
MISSDAINEUTER
28 November 2024
"My tutor made my experience great; he broke down the steps one by one and made it much easier for me. Also, I've learned a lot now, as when I started, I didn't know anything about IT support, but now I know much more. Thank you."
Safia Arale
28 November 2024
"Undertook an IT Support course with Tony and it was super informative and insightful. The tutor Tony was very helpful, always made sure everyone is understanding what's been taught and the course was very well structured and had a clear plan to follow. Thank you Tony and the team and looking forward to enrol in a new course in the upcoming years."
S AL
28 November 2024
"Anthony Grainger is very good tutor,very punctual,very supportive"
MBREEN Mehboob
27 November 2024
"Netcom and its members have been top-notch—polite, patient, and genuinely eager to help. What stood out most was their facilitator's (Tony) ability to explain technical solutions in a way that was easy to understand, even for someone without an IT background."
Y Balogun
23 November 2024
"The whole team at Netcom training have been very helpful and lovely to work with, getting me ready with a good CV and linkedin profile, very giving of their time. Tony Grainger was my instructor and what a wealth of knowledge he has, he always made time for us and our questions when we needed more explanation on specifics, he got us all ready for our A+ N+ and Security + and I am very happy with his relaxed teaching style."
Ivan Davila
21 November 2024
"Netcom Training - IT support Engineer, Cisco IT Essential 8, 12-week course. My overall experience with the course has been excellent, from the office staff to the trainer, Tony Grainger. I would especially like to highlight Tony's exceptional skills as a trainer. He is highly competent, knowledgeable, and passionate about teaching. While he speaks quickly, he ensures that all the essential details of each chapter and module are thoroughly explained. Tony, you did an amazing job, and it was a pleasure learning from you. I truly appreciate your effort and dedication. However, I believe the progression support could be enhanced to better assist students with securing employment after completing the course. We had only a couple of sessions with the progression team, which mainly focused on basic information such as building a strong CV and improving our LinkedIn profiles. More comprehensive support and guidance in job placement would be beneficial for future students."
M Akbar Hameed
21 November 2024
"The course is in-depth providing a rounded understanding of IT to develop as a technician. It caters for people without an IT background, but can be very fast paced for those learners. The team are supportive and help to develop your career. Queries were answered quickly, with solutions to issues that arose. Technical issues can be frustrating and a programme plan at the start of the course would be useful."
NIYYAH
20 November 2024
"Overall was a great experience,got to learn alot about the basic of IT,Tony is a great tutor and has vast knowledge on IT,he is very friendly and polite was a pleasure to be his student.The only downside is that i was expecting to have more practice and get to understand more how it actually works.It would be great to have training classes where you could put in practice what you've learned,but still happy with the course."
Ivan Lopes
20 November 2024
"My class teacher mr Tony Grainger. He is best teacher I ever met. He is very understable.he is always come one step extra to help the students .He is very lovely and friendly. Its really pleasure to be student of Mr Tony Grainger I have lovely journey through this whole course Thanks mr Tony Grainger "
sandeep
20 November 2024
