IT Skills Accelerator + AI

To start with, you’ll learn basic computer hardware and software architecture, network addressing (including relevant numerical skills with binary numbers), network media (cabled and wireless), and the hardware required for connections, security, and the maintenance procedures used to keep the network running.

Your top learning outcomes:

• Understand the basic hardware and software of computer systems
• Understand numerical skills for network addressing
• Understand network connectivity and media
• Understand how to configure and maintain a secure network
• Understand maintenance practices and processes

This course includes a comprehensive AI training module, an area of high demand for businesses. Get the fundamental skills you need to launch a career in AI.

What Is AI? Introduction to AI and its business applications
Generative AI & Prompt Engineering: Overview of generative AI and how to create effective prompts
AI Ethics & Legal Considerations: Key ethical and legal issues in AI
AI in the Future: Reflection on AI’s future impact on industries

Next up, you’ll explore the fundamentals of cloud services and the delivery models deployed within them, alongside the practical element of setting up cloud services. You will learn about the features of effective cloud security and apply accepted security protocols to real-life scenarios. You’ll also gain an understanding of how to formulate and maintain a disaster recovery plan – a vital piece of knowledge for organisations who must have plans in place to ensure their data can be recovered in an emergency. This part of the course will ensure that, as an IT professional, you have a good understanding of cloud services and how to enforce cloud security methods to defend systems against sophisticated attacks.

Your top learning outcomes:

• Understand the fundamentals of cloud services
• Understand cloud security
• Understand cloud technologies
• Understand cloud backup and recovery methods

Your course will then cover how operating systems work for desktop and mobile devices, as well as how an infrastructure technician can use them effectively when supporting users and optimising systems.

Your top learning outcomes:

• Know the principles of mobile and desktop systems
• Understand how to deploy, configure and securely integrate desktop devices
• Understand how to deploy, configure and securely integrate mobile devices

• Understand IT systems, platforms and security
• Understand working confidentially and organisational IT requirements
• Understand organisational operating procedures, legislation and IT business skills
• Understand the software lifecycle and document management processes