IT Support

12 Weeks, part-time

100% Online learning

Career development

Netcom Certificate of Completion | CompTIA A+, Network+ and Security+ is available to learners in the Greater Manchester Combined Authority

Netcom Course Graphic

IT Support

Eligibility
  • You must be aged 19+
  • You live in Greater London
  • You have lived in the UK for a minimum of 3 years
  • Level 2 in English and Math (preferred)
Apply now

Overview

In today’s tech-driven world, the demand for skilled IT Support professionals is skyrocketing. Our IT Support digital training course, available online for 12 weeks, is tailored to equip you with the in-demand skills sought by employers in today’s market. Learn to install hardware, networks, and software accurately, diagnose technical issues, and resolve them effectively. At Netcom Training, we prioritize hands-on learning, ensuring you gain practical experience in IT infrastructure management. From IT fundamentals to cloud computing, our course covers a wide spectrum of specialist skills essential for success in the IT Support field. Join us and become proficient in IT Support, empowering you to excel in a variety of roles and industries. Unlock your potential with Netcom Training’s IT Support course. 

Key Skills You’ll Gain

  • IT essentials
  • Networking and architecture
  • Mobile and operating systems
  • Cloud services

Career Opportunities

The IT Support digital training course is here to make you the ideal candidate for various sought-after roles within the IT industry, such as:

  • Entry Level IT Technician
  • IT Support Apprentice 
  • Software and Technical Support Technician
  • IT Systems Administrator
Curriculum
Networking and Architecture

To start with, you’ll learn basic computer hardware and software architecture, network addressing (including relevant numerical skills with binary numbers), network media (cabled and wireless), and the hardware required for connections, security, and the maintenance procedures used to keep the network running.

Your top learning outcomes:

  • Understand the basic hardware and software of computer systems
  • Understand numerical skills for network addressing
  • Understand network connectivity and media
  • Understand how to configure and maintain a secure network
  • Understand maintenance practices and processes
Cloud Services

Next up, you’ll explore the fundamentals of cloud services and the delivery models deployed within them, alongside the practical element of setting up cloud services. You will learn about the features of effective cloud security and apply accepted security protocols to real-life scenarios. You’ll also gain an understanding of how to formulate and maintain a disaster recovery plan – a vital piece of knowledge for organisations who must have plans in place to ensure their data can be recovered in an emergency. This part of the course will ensure that, as an IT professional, you have a good understanding of cloud services and how to enforce cloud security methods to defend systems against sophisticated attacks.

Your top learning outcomes:

  • Understand the fundamentals of cloud services
  • Understand cloud security
  • Understand cloud technologies
  • Understand cloud backup and recovery methods
Mobile and Operating Systems

Your course will then cover how operating systems work for desktop and mobile devices, as well as how an infrastructure technician can use them effectively when supporting users and optimising systems.

Your top learning outcomes:

  • Know the principles of mobile and desktop systems
  • Understand how to deploy, configure and securely integrate desktop devices
  • Understand how to deploy, configure and securely integrate mobile devices
Business Processes
  • Understand IT systems, platforms and security
  • Understand working confidentially and organisational IT requirements
  • Understand organisational operating procedures, legislation and IT business skills
  • Understand the software lifecycle and document management processes

"*" indicates required fields

Let’s get your career on track together!

Please complete the form below for more information. We will contact you as soon as we receive your online application. You can call us on 0800 002 5404 to discuss the course

Hidden

1. Eligibility

Have you lived in the UK for 3 years or more?*
Are you over 19 years old?*
Post Code*
Hidden

2. Contact Information

DD slash MM slash YYYY
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden

Hear from the Netcom Training Alumni

"Course (Social Media and Web Design) is a good one to take if interested in the subjects Trainer (Nathan Shields) was good at delivering the content and information needed and helped if need any help "

Patrick
13 June 2024

"Enjoyed the course delivery, different topics were covered to prepare you for work and also to set up your own business. The trainer, Nathan Shields was very knowledgeable with both content and industry experience. "

Nyarai Ndhlala
13 June 2024

"The whole of Netcom team, my trainer Nathan shields and my fellow learners, I felt supported throughout my course."

Ann Njoki
13 June 2024

"I Have thoroughly enjoyed the social media and web design course. My Tutor was Nathan Shields, he is a fantastic tutor and has helped me so much throughout this course, i am so pleased i decided to enroll. "

Tayler Hyland
13 June 2024

"It was an amazing experience! Well prepared tutor @NatanSheilds perfect and attentive staff! A big thank you for Jack ( from the Netcom It), Emma and obviously to my tutor and mentor Natan. Highly recommended!"

Ivanise Truccollo
13 June 2024

"The delivery of the course was great "

OMER Abosada
13 June 2024

"Digital Marketing with NetCom for 3months was an amazing time for me, i met an wonderful sweet tone teacher called Sharon who is so passionate in her teachings. My Class was neated together with great Digital Marketers of tomorrow!!! KUDOS NetCom!!!"

Justina Julius
13 June 2024

"A comprehensive course on all the compulsory aspects of Digital Marketing and which gives someone all the tools they need to succeed either in employment or for starting your own business. A GOD send."

eb akindeji
13 June 2024

"I loved learning about new things within the Digital Marketing industry. I am very impressed with all the provided resources such as additional available free courses and the different support options available from the Netcom team to look for a job and prepare for an interview. "

Liliana Mihaylova
13 June 2024

"Sharon was an excellent course leader. She taught us many useful areas in digital marketing which you can easily apply to your own work, with kindness, patience and expertise. This course really improved my job prospects and would highly recommend this course for upskilling. "

customer
13 June 2024

"netcom training has been a great way of learning, i feel that I have grown as an individual Sharon has been a good trainer. joining the netcom bootcamp has been worth the 3 months."

Charlie
13 June 2024

"Netcom has provided such amazing training. I did the Digital Marketing Level 3 course with Sharon as my tutor and i couldn’t be happier; the support is brilliant and the course itself was interesting and fun, and taught by a brilliant teacher. I’d 100% recommend, for context i joined this course through universal credit. "

Lauren Wall-Hayes
13 June 2024

"I signed up today thanks to Trevor Campbell, such an encouraging kind and inspiring character who's helped me see that my vision in buisness IS possible 🙏 I'm so excited to see what the future holds 🙏🦋 Thank you "

moma b miss T
12 June 2024

"Course was overall fun and engaging worth the time. Hope to learn more. Good teachers are Reece and Robert good at explaining difficult stuff in easier ways."

Salem
07 June 2024

"good teacher and easy to follow"

C's Designs
06 June 2024

"This course provided by netcom has given me the chance to better my understanding on coding and using social media to my advantage from a business stand point"

Thomas Eddy
06 June 2024

"Vlera was amazing and she took my inquiry very vell, as bigginer she made me feel comfortable, beautiful costumer service I recommend this place because of vlera "

Knowledge Seeker
06 June 2024

"Awesome learning experience at Netcom. The learning materials and exposure to the cyber world are topnotch."

AFENI OLABODE KENNETH
05 June 2024

"The instructor, Mr Shahi Wadan teaches the course excellently. He knows how to drive a message home. The course is well structured and the delivery is perfect. I really enjoyed the regular assessments, as they always keep me on my feet, and help me retain knowledge. I highly recommend this course."

Nonso Ezesinachi
03 June 2024

"the time spent was very informative and engaging with activities such as kahoot quizzes our tutor Shahi is extremely friendly and kept the sessions fresh. Course times worked fine with me and didn't hinder my ability to not attend the sessions overall a very good experience to hopefully get a job out of it "

Will Baker
03 June 2024

1-2-1
Career Guidance

Enter your email and join thousands of others who have already kick-started their career.

Hidden
Hidden
Hidden
Hidden
Hidden
Hidden
Hidden