Netcom Training’s intensive IT Support course is your shortcut to breaking into IT and a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting and more - all in an interactive online format, and land a globally recognised CompTIA Tech+ certification.
This course is designed for learners based in the West Midlands and London. If you're looking for a digital support course in Manchester, click here.
13 weeks, part-time
100% online learning
Career-boosting skills in IT support, admin and analysis
180 hours
Level 3, Netcom Certificate of Completion, CompTIA Tech+ exam vouchers
Adult Skills Fund
Looking to break into tech? Our IT training course is designed to equip you with in-demand IT support skills. This digital course covers everything from troubleshooting to networking, and cloud computing to business processes.
In just 13 weeks, you’ll complete an online training course that prepares you for real IT jobs. Whether you’re starting fresh or upskilling, Netcom’s bootcamp course will help you earn a CompTIA Tech+ certification and land a role in tech.
Boost your career with our expert-led online training course and start your journey in IT support today.
You could learn for free if you meet the eligibility criteria:
Kick off with the fundamentals of computer hardware and software architecture, network addressing (including numerical skills with binary numbers), network media (cabled and wireless) and the hardware required for connections, security and the maintenance procedures used to keep a network running, essential for any IT pro.
Get familiar with OS setups, mobile integration and system optimization.
Next up, you’ll dive into cloud services, starting with the practical set up and the delivery models deployed within them. You’ll learn about the features of effective cloud security and how to apply security protocols to real-life scenarios. You’ll also gain an understanding of how to build and maintain a disaster recovery plan, a vital skill for IT technicians to ensure data can be recovered in an emergency. As an IT professional, this area of the course will give you the knowledge to enforce cloud security methods and defend systems against sophisticated attacks, a skill employers will be keen to see on your CV.
Finally, you’ll explore how to apply your skills practically to everyday work within a business or organisation, crucial to securing a role within IT.
Crack into the IT industry with roles like:
The frontline of tech support. You’ll troubleshoot hardware/software issues, set up new systems and help users stay connected. Perfect for problem-solvers who love working with tech.
Get paid whilst learning. You’ll assist with troubleshooting, setting up new devices, managing user accounts and logging IT issues, all whilst gaining industry-recognised qualifications.
Help users navigate software issues, install updates and troubleshoot bugs via phone, email or remote access. A great role for anyone who loves tech and helping people.
Keep businesses running smoothly by managing networks, security and operating systems. You’ll handle system monitoring, backups, troubleshooting and security updates.
Be the go-to problem solver for IT issues. You’ll respond to user inquiries, diagnose software and hardware problems and provide solutions, ensuring smooth IT operations for businesses.
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"Five stars for Netcom! The social media and web design course gave me the skills and confidence to launch my own business. Our tutor, Gary, was the best business mentor and teacher I could have asked for. Plus, the ongoing 1-2-1 support for CVs and job hunting shows they are truly invested in your future. Highly recommended for anyone looking to level up."
Petya Spencer
20 January 2026
"I joined the Web Design and Social Media Marketing training with little real hope, but that soon evaporated as Gary Murrain-Meade provided an inclusive training experience on how to prompt and drive AI accurately to create a business plan, website, and social posts within weeks. Gary was considerate of all our training needs and was by my side throughout the training/ up-skilling. Gary, thank you for giving me the confidence to pursue marketing within an AI environment. "
jeeten Taank
19 January 2026
"I have just completed social media marketing and web design course and what an experience. I can't believe how much I learnt in 6 weeks. I have never done an online course like this, where you have to be on a camera for so many ours, our trainer Gary was fantastic, the way he keeps the class dynamic and teaches from personal experience was exceptional. I highly recommend Netcom to anyone interested in any of the subjects they teach."
AC
17 January 2026
"Can’t believe this has ended. The become course with Gary has been exceptional, I’ve been inspired and have learned so much in these weeks. I will definitely recommend this course for anyone that wants to be self-employed. Worth every minute! "
Zoe Owusu
16 January 2026
"Course tutor 100/10 Netcom team 10/10 Course knowledge 10/10 I am grateful and happy I had the chance the do this course . Highly recommended. "
Abrar Mohammed
16 January 2026
"Taken the Social media and web design course and absolutely loved it. Our tutor Gary was an amazing teacher, calm with us and understanding of each others individuality towards learning. Had a blast, met some great people. Would do it all over again if i could. Recommend 100%"
David Bond
16 January 2026
"My head is still spinning from the amount of knowledge and practical skills I have gained over the past few weeks. Our tutor, Gary, was outstanding in the way he delivered highly detailed sessions while remaining energetic, engaging, and supportive throughout. I have gained a wealth of valuable information and also had the pleasure of connecting with a wonderful group of people. I am now excited to put these new skills into practice — watch this space!"
Lisa
16 January 2026
"Absolutely amazing training. Now that i have completed it, i cant believe what i have learned in such a short space of time. The education gained is better that i have experienced anywhere else. And now, i feel fully equipped and ready to start my own business in the AI web developer space. Thank you Netcom and a special thanks to our trainer Gary Murrain-Meade. Great teacher and his style was fantastic. Really kept the whole class engaged throughout the whole process. Many thanks "
Mr Haroon Qammar
16 January 2026
"I entered the program with a lower head and just wanted to get busy with something. Thanks to my instructor and the team, they helped my confidence, and I just received transferable skills I can always use in my projects. The classes are fun with a lot of banter. I can't believe I learnt a lot in 6 weeks."
Sulaimon Adams
16 January 2026
"I completed the IT Technician (CompTIA) course with Netcom Training and had a great experience. The training was well organised, the tutor (Amir Din) was very knowledgeable and supportive, and everything was explained clearly. I received my certificate without any issues. Overall, Netcom Training did an amazing job, and I would definitely recommend them to anyone looking to start or improve their IT career."
hamna mazhar
02 January 2026
"Learning with Netcom has helped me alot big thanks to everyone at Netcom and my trainer Amir Din and the Level 3 IT Support CompTIA A+ Course its been very helpful also the careers programme i had within the 13 weeks so thank you Netcom Training for giving me this opportunity🙂 "
Mohammed
18 December 2025
"My tutor was wonderful and very supportive, thank you!"
lorraine williams
18 December 2025
"The course was informative and I was able to get a much better grasp of cyber security, the tutors were good at supporting us with the queries we had, plus the group I was in was awesome."
Tom Jones lol
15 December 2025
"The course material was well researched and up to date plus it was delivered in a professional manor. They encourage you to learn more by offering additional test examples and Quizzes' on Try Hack me and Immersive labs. "
Nicholas Percy
15 December 2025
"The online courses provided by netcom training are a fantastic way to upskill and gain knowldge in your chosen industry. Upon enrolling onto the course the staff where very helpful in answering any questions and queries promptly they also gave valuable advice and guided me to the right course based on my career interets. The enrolment process was quick and efficient with clear guidance provided every step of the way. The cyber security practices level 3 was a great starting point where i learnt all relevant practical knowledge required for a career in cyber security. The lessons where well organised, fun and interactive along with the career progression webinars which helped in cv writing , interview prep and the job application process. Overall I would highly recommend netcom training courses for anyone looking to upskill or looking for a career change. "
Saira Imran
15 December 2025
"Course was clear on what is needed, but if you are like me who hardly touched cybersecurity and no little about it, there will be a information overload, so be prepared to consume a lot of course material as the course can become overwhelming, The tutors are helpful and knowledgeable, the course time was ideal as it was only 4 days a week at 3 hours a day, the workbooks required a lot a writing and recommends following the rubric for writing the answers, only pain for me was the marker would send the workbook back for correcting and then resubmission, now resubmissions are unlimited, my course is a very pleasant and understanding lady, she was always available to offer support when needed."
Jason Birch
15 December 2025
"Absolutely love the atmosphere of the Netcom Training tutors, i had lots of fun learning and am happy to have earned my certificate! I would recommend Netcom to anyone who wants to learn some more no matter what part of life they are at."
Fatema Begum
15 December 2025
"I was a beginner in this field. So, I needed to start from basic definitions. The experience was great because we learnt everything in detail and we started from very basic information and then moved on to advanced. The units were written in detail, and I was able to access the slides after the class. Also, presentations were included in the lessons. This boosted my confidence. "
Amtul
15 December 2025
"Great course with in-depth detail on the Principals of Cyber Security, The delivery from Rachel was amazing. Extremely helpful and very thoughtful. Thank you all at NetCom Lax"
Lax hussain
15 December 2025
"i enjoyed every part of the course. Rachel was a great trainer. Antwon and Carol who stood in for her when she was on leave were also great too. Ive learnt so much regarding this course and whilst it was intensive it was truly enjoyable. Thank you to all of the Netcom Team!"
Al
15 December 2025
