Netcom Training’s intensive IT Support course is your shortcut to breaking into IT and a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting and more - all in an interactive online format, and land a globally recognised CompTIA Tech+ certification.
13 weeks, part-time
100% online learning
Career-boosting skills in IT support, admin and analysis
180 hours
Level 3, Netcom Certificate of Completion, CompTIA Tech+ exam vouchers
Adult Skills Fund
Looking to break into tech? Our IT training course is designed to equip you with in-demand IT support skills. This digital course covers everything from troubleshooting to networking, and cloud computing to business processes.
In just 13 weeks, you’ll complete an online training course that prepares you for real IT jobs. Whether you’re starting fresh or upskilling, Netcom’s bootcamp course will help you earn a CompTIA certification and land a role in tech.
Boost your career with our expert-led online training course and start your journey in IT support today.
Kick off with the fundamentals of computer hardware and software architecture, network addressing (including numerical skills with binary numbers), network media (cabled and wireless) and the hardware required for connections, security and the maintenance procedures used to keep a network running, essential for any IT pro.
Get familiar with OS setups, mobile integration and system optimization.
Next up, you’ll dive into cloud services, starting with the practical set up and the delivery models deployed within them. You’ll learn about the features of effective cloud security and how to apply security protocols to real-life scenarios. You’ll also gain an understanding of how to build and maintain a disaster recovery plan, a vital skill for IT technicians to ensure data can be recovered in an emergency. As an IT professional, this area of the course will give you the knowledge to enforce cloud security methods and defend systems against sophisticated attacks, a skill employers will be keen to see on your CV.
Finally, you’ll explore how to apply your skills practically to everyday work within a business or organisation, crucial to securing a role within IT.
Crack into the IT industry with roles like:
The frontline of tech support. You’ll troubleshoot hardware/software issues, set up new systems and help users stay connected. Perfect for problem-solvers who love working with tech.
Get paid whilst learning. You’ll assist with troubleshooting, setting up new devices, managing user accounts and logging IT issues, all whilst gaining industry-recognised qualifications.
Help users navigate software issues, install updates and troubleshoot bugs via phone, email or remote access. A great role for anyone who loves tech and helping people.
Keep businesses running smoothly by managing networks, security and operating systems. You’ll handle system monitoring, backups, troubleshooting and security updates.
Be the go-to problem solver for IT issues. You’ll respond to user inquiries, diagnose software and hardware problems and provide solutions, ensuring smooth IT operations for businesses.
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"To be honest that, I have got better knowledge in cyber security + through this course work. And I have more interest to learn further in this field. Thank you so much for your guidance and support to build up my knowledge on it. "
Ketheeswaran
03 July 2025
"I must say I've learnt a lot so far, and I'm quite glad I signed up for this course when I did, as I was able to get 50% off the fees. We had a lot of support from the team, from the point of registration right down to the lectures. I would like to thank Kezia F. for her support during the registration, as she was of so much help. Also a big shout out to Shahi W. who was extremely wonderful with the way he delivered the course. I like to commend his patience, his constant follow-up and his effort in making sure we all understood the course, as he was more than just a lecturer but a father too. I'm glad that we were able to cover the whole topic within the limited time we had, and I can say with a bit more research and guidance I'll be more than ready for the exam. Once more, I'll like to thanks the whole team for this opportunity. "
Anne Tracy
03 July 2025
"Overall, I had a great experience with Netcom, specifically with my tutor Shahi, he went through great lengths to during this course, and thoroughly explained each step of what he was doing, and great personalised examples with it. All lessons were recorded so I can go through it again at my own pace and revisit the topics I struggled in. I have a lot of respect for Shahi, he would even go out of his way to make sure we understood what we were doing, very professional and kind, with a good mix of humour to keep us going. Thank you Netcom, and thank you Shahi for making this a great experience for us."
Riaaz
03 July 2025
"Got an idea of what sec+ course was about. Resources would be accessible for some time."
Gideon
03 July 2025
"So far, my experience with Netcom Training has been fantastic. However, if the course had been about another week (or even two weeks) longer, I would have been able to absorb the information I learned more thoroughly. Either way, I can watch the lessons afterwards."
Michael Tunstall
03 July 2025
"Interesting course. Learned a lot on the Fundamentals of IT Support. Tutors were great and knew a lot about the topic. There is an assessment at the end of each unit to refresh your knowledge and also Kahoot games at the start of each sessions."
Ahmed Taiwo
12 June 2025
"The tutors were all incredibly friendly and helpful with answering questions and presenting the topics in an interesting and approachable manner. The format of the course is easily manageable and digestible, the course was truly time well spent. "
Daire Hamill
12 June 2025
"I just finished IT course and all new knowledge gave me trough greats teachers"
David
12 June 2025
"my experience i was really good my teacher Antwan was really positive and a big help, they got me threw the course and they all ways there to help. i think this was very productive and you learn a lot in these course "
mohammed mahabis
01 June 2025
"I had the best possible learning experience. Shout out to the Trainer. His patience and ability to guide us through moments of confusion made a world of difference. I’m excited to take everything I’ve learned to the next level and continue my professional development. A huge thank you to Netcom training for the amazing opportunity to study Cyber Security!"
P Hanson
30 May 2025
"I did the Tech and Cloud essentials course, which rolled together the syllabus for the CompTIA certifications for Tech+, Cloud Essentials+, and Tech+ cores 1 and 2, over 12 weeks finishing on 29/05/2025. I enjoyed the course thoroughly. It was taught 4 days a week Mon-Thurs, 3hrs per day 10am-1pm. We were well provisioned with support material, comprehensive PDF's of the booklets for each course, and copies of all the slides presented to us throughout. Each session was presented as a lecture over MS Teams, and each one was recorded, so could be watched back to go over tricky material, or in case part or whole of a session was missed. For each certification there was a wealth of supplemental online resources - online workshops, specimen questions, flashcards, Labs etc which reinforced the taught material. The quality of the teaching was good - our tutor, Antwan, really shone when he was presenting material which reflected his own experience in the industry, of which he had plenty. Some of the material was quite dense and slide-heavy, and there were a few weeks during the Cloud course in which is was hard not to feel a bit overwhelmed. This was not a fault of the teaching, or the supplied material, so much as how much info needed to be put across in such a short amount of time. There was certainly enough supplemental material to make organising revision a breeze. With about 6 hours of independent study per week i was able to sit and comfortably pass the certs for Tech+ and Cloud essentials+ a month before the end of the course. I have A+ core 1 booked for next week and feel confident about passing, and easily have sufficient notes from class and study material to be confident about booking A+ core 2 soon. Netcom provide further support for 6 months after the course end, including revision workshops, one to one contact with an employment/job skills professional, CV/LinkedIn building support, and more. I have not used these services yet, but plan to when i have completed the academic portion of the course. I would find it hard to criticise any part of the course, in terms of the teaching, resources, and support. The only thing I would have liked to see more of, was more engagement from some of the other participants on the course - with a tutorial group size of 20 or so, there were only ever eight or nine of the cohort who ever contributed regularly to the online classes and discussions, and at least four or five names who I never saw contribute even once. Quite hard to do over a 12 week course. Not Netcom's fault of course. I would recommend Netcom as a training provider without hesitation, and would certainly use them again to gain further training in this field"
Stu Moffat
30 May 2025
"Did the NetCom CompTIA training course led by Antwan and have to say it was spot on great teacher was always there to help us with everything from exams to revision couldn't have asked for more passed tech+ and feel confident going into the industry and doing the final exams and the help from admin and progression for all the access to materials would 100 percent recommend this to anyone who wants to learn and get into this industry. "
Mohammad
29 May 2025
"My experience was truly exceptional, thanks to my amazing tutor, Mamie Anne-Patrick. She is an absolute star with a strong background in marketing, and it shows in her engaging, empathetic, and innovative teaching style. Mamie made learning an absolute joy and was a pleasure to work with from start to finish. I highly recommend this course to anyone seeking an introductory understanding and a solid foundation in the world of UI/UX design. Thank you, Mamie! Please support and connect with her on LinkedIn."
Halima
26 May 2025
"They provide personalised support to help each person through the course they're on. We were all at different levels going in but the tutor made sure to accommodate the needs of each learner. "
Jordan pollard
23 May 2025
"I recently completed the Cyber Security Practices Level 3 course with Netcom, taught by Antwan. The course provided a strong foundation in cybersecurity principles, covering key practices and real-world applications. Antwan was highly communicative, clear in his explanations and ensured that complex topics were accessible. His teaching style was structured and informative, making it easy to follow along. I appreciated the practical insights he shared, which helped reinforce the theoretical aspects of the course. Antwan went above and beyond by taking the time to demonstrate the tools and different technologies used in cybersecurity, even those that weren't mandatory as part of the course. Overall, this was a valuable learning experience, and I would recommend it to anyone looking to build their cybersecurity knowledge. "
Marian Marchitan
23 May 2025
"A great experience, Antwan is a great teacher. Highly recommended."
Hammad Zaidi
22 May 2025
"I had the absolute pleasure of being taught by Ali Kanji as part of the Data Analyst course at Just IT Bootcamp, and I can confidently say that it was one of the best learning experiences I’ve ever had. Ali Kanji is an amazing technical trainer who explains every single question with incredible patience, making sure no one is left behind. He provided us with a wealth of study materials, carefully curated to cover both the core concepts and advanced topics, and he made sure we had access to all the important resources we can continue using in the future as learners. His teaching style is engaging, supportive, and motivating — I truly loved and enjoyed every part of this journey. Thanks to Ali Kanji, I feel much more confident in my data analytics skills and better prepared for the next steps in my career. I highly recommend Ali Kanji anyone looking for an outstanding data trainer. If you’re serious about upskilling or launching a career in data, learning from Ali Kanji at Just IT Bootcamp will be an excellent choice!"
Samiksha
09 May 2025
"Awesome Tutors! super helpful and insightful. Been a pleasure being mentored by Netcom learned so much to take forward into possible new roles."
Pablo
08 May 2025
"I had a great experience with Netcom Training. Mamie was my tutor for most of the course and she was really supportive, clear, and made everything easy to understand. For the last two weeks, I had Gary, who was also brilliant and very professional. Both tutors made the lessons interesting and kept the group motivated. I learned a lot and feel much more confident with social media and design skills now. I would definitely recommend Netcom Training to anyone looking to build up their skills!"
shams qaid
08 May 2025
"I liked how short the course was and how the classes was only 3 hours long so you could do a lot of home study after the class without it interfering with too much of your own time it was a bit rocky at first due to out teacher leaving but after we got a permeant tutor its was smooth every class I felt like I was learning something new that it stay with me for a long time the tests was very different some was hard and some was easy so there is a variety in skill we did kahoot tests to see if we remembered anything after the modules fun experience I had a good class with people that was easy to talk to "
harry woolley
06 May 2025
