Netcom’s Level 2 Digital Skills for Work course gives a solid grounding in essential digital literacy and workplace communication skills. Covering information management, online safety, professional communication and career development, you’ll gain practical skills used in modern workplaces.
Ideal for learners seeking a beginner digital skills course, a short accredited qualification, or an introduction to using digital tools confidently at work, it builds practical, workplace-ready skills while supporting career progression and a professional online presence.
5 weeks FT or 10 weeks PT
100% online learning
Career development
110 Guided Learning Hours (GLH), 140 hours Total Qualification Time (TQT)
Level 2, Netcom Certificate of Completion
Adult Skills Fund
Through the Level 2 Certificate in Digital Skills for Work you’ll learn how to search for, evaluate and store information effectively using search engines, social media tools and workplace platforms such as shared drives. You’ll understand how search engines work, how to apply advanced search techniques and how to judge whether information is reliable, accurate and legally compliant.
The course also covers digital safety and data protection. You’ll explore common online threats including phishing, malware, insecure Wi-Fi and unsafe websites, and understand how to protect devices and sensitive information while following organisational procedures and relevant legislation.
You’ll learn how your online presence can influence employment opportunities and how to create a professional social media profile that presents you positively to employers.
The course covers searching and applying for jobs online, comparing traditional and digital CVs, preparing applications and using online research tools to prepare for interviews.
You’ll also assess your current digital skills, explore career progression routes and identify the digital competencies needed for your future goals.
You’ll learn how to communicate effectively using email, messaging apps, video calls, forums and social platforms, choosing the correct tone and style for different audiences. You’ll understand how to compose professional emails, use attachments correctly and identify unsafe or fraudulent links.
You’ll also explore collaboration tools such as Teams, Zoom and Google Meet, understanding the difference between meeting and collaboration technologies, and how to prepare for and participate in online meetings.
In addition, you’ll learn how to engage responsibly with digital networks, create blog content, manage privacy settings and understand how online behaviour can impact personal and organisational reputation.
You could learn for free if you meet the eligibility criteria:
Discover
This course supports progression into entry level digital and IT focused roles, including:
An IT Support Technician assists organisations and users with digital devices and software issues. You’ll troubleshoot problems, install and configure systems, and provide guidance on best practices for using technology safely. This role is perfect for learners seeking hands-on experience with workplace IT systems.
An Entry-Level Compliance Specialist monitors organisational processes to ensure digital data and operations follow legal and ethical standards. You may be responsible for maintaining records, auditing digital systems, and supporting teams to adhere to regulations. This is ideal for learners interested in governance, data protection and organisational compliance.
A Junior Forensic Analyst helps investigate digital data to support security or legal cases. Responsibilities may include analysing digital devices, identifying potential breaches or threats and preparing reports for senior analysts. This role is ideal for individuals starting a career in cybersecurity or digital investigations.
Learners may progress to Level 3 qualifications in IT, digital support, data analysis, cyber security or related digital pathways.
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"i enjoyed the cybersecurity course delivered by Netcom the tutor Antwan cant sing his praise high enough an awesome tutor with a passionate style of teaching makes it easy to engage helps you to feel comfortable and gently takes you out of your comfort zone. 10/10 "
L B
23 January 2026
"The course was informative and tutor Atwan Atkins made the experience fun. Feel more confident in cyber security now and looking forward to the next steps. If you want to learn something new or improve your skills, go to Netcom, you won't regret it."
William Brittain
23 January 2026
"The course was great and intuitive. The tutor was a great guy who offered as much support as possible. Loads of resources to help you out. I just wish the course was a bit longer and allowed for a bit more breathing room for submitting workbooks."
Eden Hobbs
23 January 2026
"Five stars for Netcom! The social media and web design course gave me the skills and confidence to launch my own business. Our tutor, Gary, was the best business mentor and teacher I could have asked for. Plus, the ongoing 1-2-1 support for CVs and job hunting shows they are truly invested in your future. Highly recommended for anyone looking to level up."
Petya Spencer
20 January 2026
"I joined the Web Design and Social Media Marketing training with little real hope, but that soon evaporated as Gary Murrain-Meade provided an inclusive training experience on how to prompt and drive AI accurately to create a business plan, website, and social posts within weeks. Gary was considerate of all our training needs and was by my side throughout the training/ up-skilling. Gary, thank you for giving me the confidence to pursue marketing within an AI environment. "
jeeten Taank
19 January 2026
"I have just completed social media marketing and web design course and what an experience. I can't believe how much I learnt in 6 weeks. I have never done an online course like this, where you have to be on a camera for so many ours, our trainer Gary was fantastic, the way he keeps the class dynamic and teaches from personal experience was exceptional. I highly recommend Netcom to anyone interested in any of the subjects they teach."
AC
17 January 2026
"Can’t believe this has ended. The become course with Gary has been exceptional, I’ve been inspired and have learned so much in these weeks. I will definitely recommend this course for anyone that wants to be self-employed. Worth every minute! "
Zoe Owusu
16 January 2026
"Course tutor 100/10 Netcom team 10/10 Course knowledge 10/10 I am grateful and happy I had the chance the do this course . Highly recommended. "
Abrar Mohammed
16 January 2026
"Taken the Social media and web design course and absolutely loved it. Our tutor Gary was an amazing teacher, calm with us and understanding of each others individuality towards learning. Had a blast, met some great people. Would do it all over again if i could. Recommend 100%"
David Bond
16 January 2026
"My head is still spinning from the amount of knowledge and practical skills I have gained over the past few weeks. Our tutor, Gary, was outstanding in the way he delivered highly detailed sessions while remaining energetic, engaging, and supportive throughout. I have gained a wealth of valuable information and also had the pleasure of connecting with a wonderful group of people. I am now excited to put these new skills into practice — watch this space!"
Lisa
16 January 2026
"Absolutely amazing training. Now that i have completed it, i cant believe what i have learned in such a short space of time. The education gained is better that i have experienced anywhere else. And now, i feel fully equipped and ready to start my own business in the AI web developer space. Thank you Netcom and a special thanks to our trainer Gary Murrain-Meade. Great teacher and his style was fantastic. Really kept the whole class engaged throughout the whole process. Many thanks "
Mr Haroon Qammar
16 January 2026
"I entered the program with a lower head and just wanted to get busy with something. Thanks to my instructor and the team, they helped my confidence, and I just received transferable skills I can always use in my projects. The classes are fun with a lot of banter. I can't believe I learnt a lot in 6 weeks."
Sulaimon Adams
16 January 2026
"I completed the IT Technician (CompTIA) course with Netcom Training and had a great experience. The training was well organised, the tutor (Amir Din) was very knowledgeable and supportive, and everything was explained clearly. I received my certificate without any issues. Overall, Netcom Training did an amazing job, and I would definitely recommend them to anyone looking to start or improve their IT career."
hamna mazhar
02 January 2026
"Learning with Netcom has helped me alot big thanks to everyone at Netcom and my trainer Amir Din and the Level 3 IT Support CompTIA A+ Course its been very helpful also the careers programme i had within the 13 weeks so thank you Netcom Training for giving me this opportunity🙂 "
Mohammed
18 December 2025
"My tutor was wonderful and very supportive, thank you!"
lorraine williams
18 December 2025
"The course was informative and I was able to get a much better grasp of cyber security, the tutors were good at supporting us with the queries we had, plus the group I was in was awesome."
Tom Jones lol
15 December 2025
"The course material was well researched and up to date plus it was delivered in a professional manor. They encourage you to learn more by offering additional test examples and Quizzes' on Try Hack me and Immersive labs. "
Nicholas Percy
15 December 2025
"The online courses provided by netcom training are a fantastic way to upskill and gain knowldge in your chosen industry. Upon enrolling onto the course the staff where very helpful in answering any questions and queries promptly they also gave valuable advice and guided me to the right course based on my career interets. The enrolment process was quick and efficient with clear guidance provided every step of the way. The cyber security practices level 3 was a great starting point where i learnt all relevant practical knowledge required for a career in cyber security. The lessons where well organised, fun and interactive along with the career progression webinars which helped in cv writing , interview prep and the job application process. Overall I would highly recommend netcom training courses for anyone looking to upskill or looking for a career change. "
Saira Imran
15 December 2025
"Course was clear on what is needed, but if you are like me who hardly touched cybersecurity and no little about it, there will be a information overload, so be prepared to consume a lot of course material as the course can become overwhelming, The tutors are helpful and knowledgeable, the course time was ideal as it was only 4 days a week at 3 hours a day, the workbooks required a lot a writing and recommends following the rubric for writing the answers, only pain for me was the marker would send the workbook back for correcting and then resubmission, now resubmissions are unlimited, my course is a very pleasant and understanding lady, she was always available to offer support when needed."
Jason Birch
15 December 2025
"Absolutely love the atmosphere of the Netcom Training tutors, i had lots of fun learning and am happy to have earned my certificate! I would recommend Netcom to anyone who wants to learn some more no matter what part of life they are at."
Fatema Begum
15 December 2025
