9 or 17 weeks, part-time
100% online learning
Career & employability module
Netcom Certificate of Completion | CompTIA A+ exam voucher
In today’s tech-driven world, the demand for skilled IT Support professionals is skyrocketing. Our IT Skills Accelerator + AI digital training course is tailored to equip you with the high-demand skills sought by employers in today’s market.
Learn to install hardware, networks and software accurately, diagnose technical issues and resolve them effectively. From IT fundamentals to cloud computing, our course covers a wide spectrum of specialist skills essential for success in the IT Support field, including a comprehensive AI training module.
Plus, upon completion of the course you’ll get the chance to certify your skills with the world’s leading industry body, CompTIA.
The IT Support digital training course is here to make you the ideal candidate for various sought-after roles within the IT industry, such as:
Want to learn more about launching a career in tech or AI? Read our blog!
To start with, you’ll learn basic computer hardware and software architecture, network addressing (including relevant numerical skills with binary numbers), network media (cabled and wireless), and the hardware required for connections, security, and the maintenance procedures used to keep the network running.
Your top learning outcomes:
This course includes a comprehensive AI training module, an area of high demand for businesses. Get the fundamental skills you need to launch a career in AI.
What Is AI? Introduction to AI and its business applications
Generative AI & Prompt Engineering: Overview of generative AI and how to create effective prompts
AI Ethics & Legal Considerations: Key ethical and legal issues in AI
AI in the Future: Reflection on AI’s future impact on industries
Next up, you’ll explore the fundamentals of cloud services and the delivery models deployed within them, alongside the practical element of setting up cloud services. You will learn about the features of effective cloud security and apply accepted security protocols to real-life scenarios. You’ll also gain an understanding of how to formulate and maintain a disaster recovery plan – a vital piece of knowledge for organisations who must have plans in place to ensure their data can be recovered in an emergency. This part of the course will ensure that, as an IT professional, you have a good understanding of cloud services and how to enforce cloud security methods to defend systems against sophisticated attacks.
Your top learning outcomes:
Your course will then cover how operating systems work for desktop and mobile devices, as well as how an infrastructure technician can use them effectively when supporting users and optimising systems.
Your top learning outcomes:
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"I have just completed social media marketing and web design course and what an experience. I can't believe how much I learnt in 6 weeks. I have never done an online course like this, where you have to be on a camera for so many ours, our trainer Gary was fantastic, the way he keeps the class dynamic and teaches from personal experience was exceptional. I highly recommend Netcom to anyone interested in any of the subjects they teach."
AC
17 January 2026
"Can’t believe this has ended. The become course with Gary has been exceptional, I’ve been inspired and have learned so much in these weeks. I will definitely recommend this course for anyone that wants to be self-employed. Worth every minute! "
Zoe Owusu
16 January 2026
"Course tutor 100/10 Netcom team 10/10 Course knowledge 10/10 I am grateful and happy I had the chance the do this course . Highly recommended. "
Abrar Mohammed
16 January 2026
"Taken the Social media and web design course and absolutely loved it. Our tutor Gary was an amazing teacher, calm with us and understanding of each others individuality towards learning. Had a blast, met some great people. Would do it all over again if i could. Recommend 100%"
David Bond
16 January 2026
"My head is still spinning from the amount of knowledge and practical skills I have gained over the past few weeks. Our tutor, Gary, was outstanding in the way he delivered highly detailed sessions while remaining energetic, engaging, and supportive throughout. I have gained a wealth of valuable information and also had the pleasure of connecting with a wonderful group of people. I am now excited to put these new skills into practice — watch this space!"
Lisa
16 January 2026
"Absolutely amazing training. Now that i have completed it, i cant believe what i have learned in such a short space of time. The education gained is better that i have experienced anywhere else. And now, i feel fully equipped and ready to start my own business in the AI web developer space. Thank you Netcom and a special thanks to our trainer Gary Murrain-Meade. Great teacher and his style was fantastic. Really kept the whole class engaged throughout the whole process. Many thanks "
Mr Haroon Qammar
16 January 2026
"I entered the program with a lower head and just wanted to get busy with something. Thanks to my instructor and the team, they helped my confidence, and I just received transferable skills I can always use in my projects. The classes are fun with a lot of banter. I can't believe I learnt a lot in 6 weeks."
Sulaimon Adams
16 January 2026
"I completed the IT Technician (CompTIA) course with Netcom Training and had a great experience. The training was well organised, the tutor (Amir Din) was very knowledgeable and supportive, and everything was explained clearly. I received my certificate without any issues. Overall, Netcom Training did an amazing job, and I would definitely recommend them to anyone looking to start or improve their IT career."
hamna mazhar
02 January 2026
"Learning with Netcom has helped me alot big thanks to everyone at Netcom and my trainer Amir Din and the Level 3 IT Support CompTIA A+ Course its been very helpful also the careers programme i had within the 13 weeks so thank you Netcom Training for giving me this opportunity🙂 "
Mohammed
18 December 2025
"My tutor was wonderful and very supportive, thank you!"
lorraine williams
18 December 2025
"The course was informative and I was able to get a much better grasp of cyber security, the tutors were good at supporting us with the queries we had, plus the group I was in was awesome."
Tom Jones lol
15 December 2025
"The course material was well researched and up to date plus it was delivered in a professional manor. They encourage you to learn more by offering additional test examples and Quizzes' on Try Hack me and Immersive labs. "
Nicholas Percy
15 December 2025
"The online courses provided by netcom training are a fantastic way to upskill and gain knowldge in your chosen industry. Upon enrolling onto the course the staff where very helpful in answering any questions and queries promptly they also gave valuable advice and guided me to the right course based on my career interets. The enrolment process was quick and efficient with clear guidance provided every step of the way. The cyber security practices level 3 was a great starting point where i learnt all relevant practical knowledge required for a career in cyber security. The lessons where well organised, fun and interactive along with the career progression webinars which helped in cv writing , interview prep and the job application process. Overall I would highly recommend netcom training courses for anyone looking to upskill or looking for a career change. "
Saira Imran
15 December 2025
"Course was clear on what is needed, but if you are like me who hardly touched cybersecurity and no little about it, there will be a information overload, so be prepared to consume a lot of course material as the course can become overwhelming, The tutors are helpful and knowledgeable, the course time was ideal as it was only 4 days a week at 3 hours a day, the workbooks required a lot a writing and recommends following the rubric for writing the answers, only pain for me was the marker would send the workbook back for correcting and then resubmission, now resubmissions are unlimited, my course is a very pleasant and understanding lady, she was always available to offer support when needed."
Jason Birch
15 December 2025
"Absolutely love the atmosphere of the Netcom Training tutors, i had lots of fun learning and am happy to have earned my certificate! I would recommend Netcom to anyone who wants to learn some more no matter what part of life they are at."
Fatema Begum
15 December 2025
"I was a beginner in this field. So, I needed to start from basic definitions. The experience was great because we learnt everything in detail and we started from very basic information and then moved on to advanced. The units were written in detail, and I was able to access the slides after the class. Also, presentations were included in the lessons. This boosted my confidence. "
Amtul
15 December 2025
"Great course with in-depth detail on the Principals of Cyber Security, The delivery from Rachel was amazing. Extremely helpful and very thoughtful. Thank you all at NetCom Lax"
Lax hussain
15 December 2025
"i enjoyed every part of the course. Rachel was a great trainer. Antwon and Carol who stood in for her when she was on leave were also great too. Ive learnt so much regarding this course and whilst it was intensive it was truly enjoyable. Thank you to all of the Netcom Team!"
Al
15 December 2025
"Everything was great about this course very informative. Especially our course instructor, she was wonderful and was very professional with everything. Overall good experience with this course and with Netcom "
Danish Imran
15 December 2025
"I had a very supportive environment throughout the course. Our tutor Rachel was amazing covering everything we need and more. "
Sahan Barzinji
15 December 2025
