Netcom Training’s IT Skills Course is your fast-track into IT and a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting and more - all in an engaging online format, and aim to earn the globally recognised CompTIA Tech+ certification.
This course is designed for learners in the West Midlands and London. If you're looking for an IT Skills Course in Manchester, click here.
13 weeks, part-time
100% online learning
Career-boosting skills in IT support, admin and analysis
180 hours
Level 3, Netcom Certificate of Completion, CompTIA Tech+ exam vouchers
Adult Skills Fund
Looking to break into tech?
Our IT skills course equips you with in-demand digital support capabilities. From troubleshooting and networking to cloud services and business processes, you’ll train through an online format that mirrors real-world job environments. Whether you’re starting out or refreshing your skills, this course helps you qualify for roles in IT support.
Master the fundamentals
You’ll dive into core modules like networking and architecture, mobile and operating systems, cloud services and business processes. Throughout, you’ll build technical fluency, problem-solving skills and an understanding of how IT supports organisational systems and strategy.
First step to certification
In just 13 weeks, you could complete an online training course that preps you for a career in IT. Whether you’re starting from scratch or looking to certify your skills, Netcom’s IT skills course will prepare you to sit the CompTIA Tech+ exam and land a role in tech.
You could learn for free if you meet the eligibility criteria:
Kick off with the fundamentals of computer hardware and software architecture, network addressing (including numerical skills with binary numbers), network media (cabled and wireless) and the hardware required for connections, security and the maintenance procedures used to keep a network running, essential for any IT pro.
Get familiar with OS setups, mobile integration and system optimization.
Next up, you’ll dive into cloud services, starting with the practical set up and the delivery models deployed within them. You’ll learn about the features of effective cloud security and how to apply security protocols to real-life scenarios. You’ll also gain an understanding of how to build and maintain a disaster recovery plan, a vital skill for IT technicians to ensure data can be recovered in an emergency. As an IT professional, this area of the course will give you the knowledge to enforce cloud security methods and defend systems against sophisticated attacks, a skill employers will be keen to see on your CV.
Finally, you’ll explore how to apply your skills practically to everyday work within a business or organisation, crucial to securing a role within IT.
Crack into IT with roles like:
The frontline of tech support. You’ll troubleshoot hardware/software issues, set up new systems and help users stay connected. Perfect for problem-solvers who love working with tech.
Get paid whilst learning. You’ll assist with troubleshooting, setting up new devices, managing user accounts and logging IT issues, all whilst gaining industry-recognised qualifications.
Help users navigate software issues, install updates and troubleshoot bugs via phone, email or remote access. A great role for anyone who loves tech and helping people.
Keep businesses running smoothly by managing networks, security and operating systems. You’ll handle system monitoring, backups, troubleshooting and security updates.
Be the go-to problem solver for IT issues. You’ll respond to user inquiries, diagnose software and hardware problems and provide solutions, ensuring smooth IT operations for businesses.
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"Had an absolute blast attending this course. Anyone at all can try to teach IT or even learn IT just from watching youtube videos but few really capture the right way to teach. Every lesson I attended it was obvious to see the level of quality that Netcom as well as my tutor has made sure to reach for our lessons. I have been very satisfied and content with how Netcom has offered their IT training. Also, a big shout out to my tutor, Antwan Atkins. No matter the scale of knowledge in terms of IT there were within the learners, patience and support was always available and everyone was always given the opportunity to share their thoughts. I can personally say that I love the way that the classes are set out as it ensures that no one is left behind. Even in the event of this happening, further support is extended towards the learners. There hasn't been even one moment during my time in this course where I felt like I had no one to turn to or that any questions were unanswered or shrugged off. I'm very thankful and glad for the learning opportunity provided (free) by Netcom and for all the continued support that has been provided for me. Cheers again Antwan, couldn't have done it without ya."
YJ
16 October 2025
"Everything about this course and the topics were very interesting to get into and the units were set up in a great order. I've learnt a lot more than I expected to when I started this, but it has been made easier and simpler to remember, mainly through the help of Antwan. Great course, better tutor. "
Jack Prendergast
18 September 2025
"First I want to express my gratitude for the exceptional teaching (Antwan Atkins) From the very beginning, I felt welcomed and supported, despite having no prior experience in IT. The engaging teaching style made complex concepts manageable and relevant. The hands-on approach allowed me to develop practical skills that I can confidently apply in real-world situations. I appreciate the encouragement and motivation you provide, which has truly inspired me to grow in this field. Thank you for being such a dedicated and approachable teacher "
Babajide Omojuwa
17 September 2025
"While thinking about our career we got this opportunity to learn and brushup our Skills with Netcom training... And in that we got a well trained and professional Trainer who have amazing skills... I specially want to mention his name Antwan Atkins... His way of teaching and understanding make us feel comfortable and confident..."
Bhawana
17 September 2025
"I really enjoyed the IT Essentials course at NetCom. It was a great mix of theory and practice — from learning about hardware and software to actually building and troubleshooting PCs. The hands-on labs were my favorite part, and the instructors Antwan Atkins made everything easy to understand. This course gave me more confidence in IT and motivated me to keep learning."
Radu Madalina
17 September 2025
"This IT Support course has been a great experience. Antwan, my teacher was very supportive and explained everything clearly. He always took the time to help us when we had questions, and that really built our confidence."
Virginia Vasile
17 September 2025
"I recently completed the IT Support course. It was a fantastic experience, and I gained many new valuable skills that have helped me land my first job in IT. My tutor and the rest of the staff at Netcom Training were very helpful and always supportive during my course. Lauren, my career coach, and Tony my tutor, were absolutely amazing. I wouldn't have been able to land the job I have now without them. They were always helpful and showed interest in my progress."
Stefan Kospic
12 August 2025
"The simplicity that the trainer took the course make me love it more and passed my exam"
samuel abe
30 July 2025
"I had previously done an Infrastructure specialist course with Netcom, but this CompTIA Pentest+ course is a game changer and has changed everything for me regarding IT. It is a career-changing experience, and the tutor was an excellent teacher, providing support every step of the journey. I totally enjoyed the 24-week course as it felt like just 4 weeks. I am confident in taking on Pentest certification exams and certainly know my way around the CyberSecurity World. Thank you, Netcom, for simplifying this learning and building confidence in me."
Robin Morrison
15 July 2025
"I recently completed a 5-day Network+ course with Shahi from Netcom training. Shahi was very knowledgable and made the course engaging. What really stood out was his interactive teaching style. He didn’t just stick to the slides; he brought the material to life using practical tools like Cisco Packet Tracer, which made complex networking concepts much easier to understand. Thanks to Shahi, I now feel much more confident in my networking knowledge and well-prepared for the certification exam. "
Louis Ofoluwa
15 July 2025
"To be honest that, I have got better knowledge in cyber security + through this course work. And I have more interest to learn further in this field. Thank you so much for your guidance and support to build up my knowledge on it. "
Ketheeswaran
03 July 2025
"I must say I've learnt a lot so far, and I'm quite glad I signed up for this course when I did, as I was able to get 50% off the fees. We had a lot of support from the team, from the point of registration right down to the lectures. I would like to thank Kezia F. for her support during the registration, as she was of so much help. Also a big shout out to Shahi W. who was extremely wonderful with the way he delivered the course. I like to commend his patience, his constant follow-up and his effort in making sure we all understood the course, as he was more than just a lecturer but a father too. I'm glad that we were able to cover the whole topic within the limited time we had, and I can say with a bit more research and guidance I'll be more than ready for the exam. Once more, I'll like to thanks the whole team for this opportunity. "
Anne Tracy
03 July 2025
"Overall, I had a great experience with Netcom, specifically with my tutor Shahi, he went through great lengths to during this course, and thoroughly explained each step of what he was doing, and great personalised examples with it. All lessons were recorded so I can go through it again at my own pace and revisit the topics I struggled in. I have a lot of respect for Shahi, he would even go out of his way to make sure we understood what we were doing, very professional and kind, with a good mix of humour to keep us going. Thank you Netcom, and thank you Shahi for making this a great experience for us."
Riaaz
03 July 2025
"Got an idea of what sec+ course was about. Resources would be accessible for some time."
Gideon
03 July 2025
"So far, my experience with Netcom Training has been fantastic. However, if the course had been about another week (or even two weeks) longer, I would have been able to absorb the information I learned more thoroughly. Either way, I can watch the lessons afterwards."
Michael Tunstall
03 July 2025
"Interesting course. Learned a lot on the Fundamentals of IT Support. Tutors were great and knew a lot about the topic. There is an assessment at the end of each unit to refresh your knowledge and also Kahoot games at the start of each sessions."
Ahmed Taiwo
12 June 2025
"The tutors were all incredibly friendly and helpful with answering questions and presenting the topics in an interesting and approachable manner. The format of the course is easily manageable and digestible, the course was truly time well spent. "
Daire Hamill
12 June 2025
"I just finished IT course and all new knowledge gave me trough greats teachers"
David
12 June 2025
"my experience i was really good my teacher Antwan was really positive and a big help, they got me threw the course and they all ways there to help. i think this was very productive and you learn a lot in these course "
mohammed mahabis
01 June 2025
"I had the best possible learning experience. Shout out to the Trainer. His patience and ability to guide us through moments of confusion made a world of difference. I’m excited to take everything I’ve learned to the next level and continue my professional development. A huge thank you to Netcom training for the amazing opportunity to study Cyber Security!"
P Hanson
30 May 2025
